How to Contact Support
There are three modes for contacting GovTribe for support: Email, Web Chat, and Phone/Web Meetings. In this article we're discussing Email support.
All site visitors, users, and subscribers can contact GovTribe via email at email@example.com at any time. This is also the best way to reach us with a demo request.
Response times to emailed support requests vary based on your subscription plan. Solo plan users can expect a response within one business day. Standard and Premium plan users will usually receive a response within about one hour.
Why to Contact Support
GovTribe Support is available to assist users with any number of questions related to:
- Navigating the website
- Using and configuring GovTribe tools and features
- Understanding and interpreting government data and information
- Managing your GovTribe account and subscription
- Requesting a demo
- Making any other inquiries about GovTribe, our subscription, or our services